We at Ego Lifter strive to ensure your complete satisfaction with our products. However, if you are not entirely satisfied with your purchase, we’re here to help. Please review our returns policy outlined below:

1. Eligibility:

   • To be eligible for a return, your item must be unopened, unused and in the same condition that you received it. It must also be in the original packaging.
   • Returns must be initiated within 7 days of the delivery date.

2. Return Process:

   • Email us at support@egolifter.lk with your order number and reason for return.
   • Upon receipt of your email, we’ll provide you with instructions on how to schedule a returns pickup for your return package.

3. Refunds:

   • Once we receive your returned item, we’ll inspect it and process your refund to your original payment method.

4. Exchanges:

   • If you need to exchange an item for a different size or color, please include this information in your email. We’ll assist you with the exchange process.

5. Contact Us:

   • If you have any questions about our returns policy or need assistance with a return, please contact our customer service team through our email or phone. 

Thank you for choosing Ego Lifter. We appreciate you for choosing us and look forward to serving you again in the future.